People living in the five county greater Philadelphia area can now access health and human services by dialing 2-1-1.

This free service helps people bypass time-consuming searches for the correct non-profit or government service by connecting them with information and referrals.  The service unites callers with various food pantries, employment services, training, affordable housing options, help with an aging parent, support groups and physical and mental health resources.

A part of the Pennsylvania 2-1-1 network, this local 2-1-1 is powered by the United Way chapters in southeastern Pennsylvania.  Besides helping those in need, the service also allows case managers to better support their client base.  Although 3-1-1 services connect Philadelphia residents to “city-wide” services, the 2-1-1 service covers health and human services in southeastern Pennsylvania and southern New Jersey.

The phone line is open seven days a week from 8 am to 8 pm or 24 hours per day online at

(This post written by Whitney Etter)